Returns, Refunds and Exchanges

If you are not satisfied with something you bought at Ridge Road Station, please contact us. Everything except Christmas ornaments and trains that have been run can be exchanged or returned for store credit within 30 days of purchase. You must have the original store receipt and, for boxed items like trains, the original package.

Unwanted items that are not defective are subject to a 10% restocking charge and customer is responsible for return shipping. Also, if there was free shipping on the original order, the shipping will be deducted from the credit for the returns.

You must contact us for a Return Authorization Number before returning an item by mail.