Privacy

We appreciate the trust you place in Ridge Road Station. We are committed to respecting the privacy of your personal information.

Information We Collect

We request information from you (including name, address, telephone number, email address and, when necessary, credit card numbers) when you:

• Place an order from our web site or by phone, fax or e-mail
• Make a purchase at the store
• Return an item or make an exchange
• Create an account at RidgeRoadStation.com
• Become a member of the Stationmaster’s Club

We maintain the data that you provide us, along with a record of your purchases, in a secure database.

We also gather information about how visitors navigate through our web site by using "cookies" and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site.

Cookies

A cookie is a small data file that is stored on your computer when you visit our site. The RidgeRoadStation.com cookie can be read only by RidgeRoadStation.com, not by any other web site.We use cookies to:

• Remember what items are in your shopping cart
• Recognize you when you return to our web site
• Enable you to use Express Checkout, if you have created an account at RidgeRoadStation.com
• Study how our customers navigate through our web site and which products they request in site searches

If you set your browser to refuse cookies, please call us at 877-447-2253 to place your order.

Using The Information We Collect

We use the information we collect to:

• Process and track your order
• Contact you about the status of an order
• Send you email and mail that we hope will be of interest to you
• Monitor usage of our site

Information We Share with Others

We do not share your information with anyone except companies who help us to serve you-specifically, credit card processing and shipping companies. We provide these companies with only the information they need to perform their services. They are prohibited by contract from using your information for their own marketing purposes or from sharing your information with anyone other than Ridge Road Station.

We may share information with companies assisting in fraud protection or investigation and will also disclose specific information when required by law to do so.

Your Choices

If you prefer not to receive mailings or other communications from Ridge Road Station, please contact us at the address below.

How We Use Email

When you give us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at RidgeRoadStation.com, you will receive an email confirmation and, in most cases, an email with package tracking information.

It is our intent to send you promotional email only if you want to receive it. Instructions on how to unsubscribe are included in each email from us.

Links to Other Sites

Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of Ridge Road Station and have established their own privacy and security policies. We strongly encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and email address), please contact us at the address below. To protect your privacy, we will need to validate your identity before you update or review your information.

Security

When you make a purchase or create an account on our web site, your transactional information is transmitted in a safe, encrypted format. See Security for details.

Privacy of Children on Our Web Site

Our web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

If our information practices change, we will post these changes on our web site. We encourage you to review our privacy policy periodically.

Questions or Comments?

For questions, comments or assistance, we invite you to contact us: