Help @ Ridge Road Station
Answers to your questions about shipping, phone orders, returns and other topics are available by following the links on the left. Or, contact us:
Fax 585-638-7229
E-mail sales@rrstation.com
Ridge Road Station
16131 West Ridge Road
Holley, New York 14470
Not-Yet-Released and Out-Of-Stock Items
We are happy to take orders for not yet released items such as special trains and for items that are temporarily out of stock. A deposit of 10% will be charged to your credit card when the order is placed. The balance will be charged when we ship the items to you.
Card Security Code
The Visa Card Verification Value (CVV), MasterCard Card Validation Code (CVC) and Discover Card Cardmember ID are numbers shown on your credit card but not stored anywhere. Therefore, the only way to know the correct card security code for your credit card is to have possession of the card. Ridge Road Station and many other merchants require the card security code to be sure your credit card is charged only when you place an order. The 3-digit code is located on the back of the card near your signature:
